Are You Creating An Exceptional Customer Experience?
As many as 89% of retailers either agree or strongly agree with the statement, "Our customer experience is our brand." It is clear that...
3 Signs You Are Losing Customers Due to Confusion
The road to perdition is paved with good intentions and theme parks during spring break. Creating a labyrinth for waiting in line is...
Retail UX and Mobile Technology
“mobile integration—Various retailers are already exploiting massive mobile integration opportunities. This is happening now; it’s no...
Top 3 tips for better in-store experiences through data
Over the past year several studies have underlined the importance of online customer experiences; at the same time, many experts have...
Shopping behavior analytics in-store
While the great majority of consumers prefer to shop in stores rather than online, most of them are doing it with a bit of a...